This is the same encryption and validation technology used by banks and brokerages to safeguard your financial information. This application uses industry-standard encryption on EVERY page in the system. When paying your bill online through the Sonora Quest Laboratories hosted bill payment application, be assured that your information is secure, both during transmission over the Internet and within the application itself. The insurance carrier did not respond to the claimĪll of us are concerned about web privacy and the security of the information we transmit over the Internet.The insurance carrier processed the claim and applied the balance to your co-pay or deductible.The insurance carrier processed the claim and denied payment.Insurance information was not received or the wrong insurance information was received on your test order.Please refer to the message on your Sonora Quest Laboratories invoice or the Explanation of Benefits (EOB) from your insurance carrier for more specific information about why you received an invoice.Ī few reasons you may have received an invoice include, but are not limited to, the following: This invoice is for laboratory testing fees only and is separate from any bill you may have received from your physician and/or paid at your physician's office.Īlthough you may not have physically visited a Sonora Quest Laboratories location, your physician may have sent your specimen out to a Sonora Quest Laboratories laboratory to be tested. The invoice you received is for laboratory services provided by Sonora Quest Laboratories, which were ordered by your physician. Please visit /covid-testing for additional details regarding the ICATT program and to determine your eligibility.
#Call quest diagnostics billing department for free
The ICATT program for free COVID testing is offered to uninsured patients throughout the state. In accordance with the Families First Coronavirus (FFCRA) Response and CARES Acts, Sonora Quest Laboratories will not be collecting any patient responsibility for COVID-19 testing from insured patients until the Public Health Emergency has ended and individual health plan policies have reverted to requiring that providers do so.Īs a reminder, Sonora Quest Laboratories has joined the Centers for Disease Control and Prevention's (CDC) Increasing Community Access to Testing (ICATT) program to offer free COVID-19 laboratory testing for uninsured people who are either symptomatic, exposed, or at high risk (including immunocompromised or pregnant). The changes to the Uninsured Program recently implemented by the Health Resources and Services Administration (HRSA) will have no impact on how Sonora Quest is currently handling claims for our insured patients.
0 kommentar(er)
